Role Introduction

As the Assistant Manager Distribution Channel Optimisation, you will be responsible for driving the optimisation of Cathay's distribution channels by managing distribution economics, commercial partnerships, channel performance, and search efficiency to support sustainable growth and maximise return on distribution investment.

Key Responsibilities

Item 1 of 10, Manage strategic distribution vendors’ relationships and partnerships, including Global Distribution Systems (GDSs), Information Technology (IT) vendors and Metasearch partners etc

Item 2 of 10, Drive enhancement to cost control monitoring systems to identify, prevent and mitigate unproductive shopping activity while improving overall channel performance

Item 3 of 10, Review and manage distribution contracts to achieve the best terms for Cathay and alignment of each contract’s distribution flexibilities

Item 4 of 10, Manage the distribution cost accounts to meet distribution cost target and channel shift savings

Item 5 of 10, Collaborate with cross-functional teams to development implement frameworks to evaluate distribution cost impacts, track performance and identify opportunities to optimize distribution channel

Item 6 of 10, Lead, support, coach, and inspire the team to achieve commercial and strategic success

Item 7 of 10, Supervise and mentor direct reports, promoting a culture of effective cross-functional collaboration and shared accountability

Item 8 of 10, Consistently uphold Cathay’s core values and modelling excellence in execution and behaviour

Item 9 of 10, Maintain active and ongoing dialogue with team members regarding individual goals, performance expectations, and growth plans, and engage employees meaningfully to enhance communication, alignment with departmental objectives, and understanding of strategic priorities

Item 10 of 10, Perform any other reasonable tasks as required to support team development

Requirements

Item 1 of 8, Strong understanding and minimum 5 years of experience in airline distribution management including contracts & cost management

Item 2 of 8, Strong background in distribution dynamics is preferred

Item 3 of 8, Strong analytical, communication and negotiation skills

Item 4 of 8, Able to represent Cathay to negotiate with distribution partners (e.g. GDS and 3rd party aggregators)

Item 5 of 8, Good understanding of the new distribution capability (NDC) development/ modern airline retailing and its implication on GDS contract & management

Item 6 of 8, Good understanding on other distribution (e.g. shopping & booking) cost is preferred

Item 7 of 8, Experience working in cross-functional and matrix environments, collaborating with commercial, technology, and operational stakeholders

Item 8 of 8, Commercial mindset with strong business judgement and attention to financial impact